[Burton Lysecki Books]

FAQ

Do you buy books?
Is there parking at the shop?
Do you do appraisals?
What are your shipping charges?
Can I have my books shipped by courier?
How often do you update your catalog?
How long will it take for my books to arrive?
When you say a book is in very good condition, what does that mean?
What if I don't like the book? Can I send it back?
Is it safe to send my credit card number by e-mail?
What is your privacy policy?
Are all your books listed on the Internet?


Do you buy books?
Yes we do. We buy books every day. It's easy, quick, and painless. First call us at the shop at 204-284-4546 and tell us what you have for sale. Then we'll arrange a time for you to bring your books in or for us to come to you, depending on the size of your collection. We pay very well for rare books and we offer an attractive trading policy.

Is there parking at the shop?
Yes! We have lots of parking available. You can park directly in front all day Saturday and Sunday and until 3:30 pm on weekdays. You can also park in the spacious lot behind the shop and on the side streets.

Do you do appraisals?
Yes we do. Appraisals are available for institutions, estates, and individuals. First call us at the shop, 204-284-4546, and we'll arrange a time.

What are your shipping charges?
Our shipping charges are listed in the table below. Prices are in US dollars.

Note: Shipping rates for overweight or oversize books may vary. Priority rates to some destinations may be higher.
Regular Destination First Book Each Extra Book Estimated Arrival Time in Business Days
Canada 12.25 3.00 5-14 days
U.S. 7.65 3.00 4-14 days
International 17.50 varies 6-21 days
Priority Canada 16.50 varies 2-3 days
U.S. 10.25 4.25 3-10 days
International 17.50 varies 4-14 days

Shipping and handling rates to some international destinations will vary. Please ask about our shipping and handling options when you order.

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Can I have my books shipped by courier?
Yes, we will ship by courier at your expense. We add a $5.00 surcharge per shipment because of the additional handling this service requires.

How often do you update your catalogs?
Our Internet catalogs are updated daily. As soon as we receive an order, we place the requested book on hold awaiting payment. This information is transferred to our catalog databases within 24 hours.

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How long will it take for my books to arrive?
Canadian orders are shipped by Canada Post within 24 hours of receiving payment. American and most overseas orders are mailed regularly from Pembina, North Dakota . Then it's up to the post office! You can expect a book shipped by surface through Canada Post to arrive at a Canadian destination within three to seven days, longer for remote locations. USPS book rate deliveries take about the same time. Our overseas customers may wait about 3 weeks for regular mail and about a week for priority mail.

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When you say a book is in very good condition, what does that mean?
We try very hard to provide accurate and consistent descriptions of the condition of our books. You will notice that most of our books are listed as being in very good (VG) condition. You can expect some wear in a VG book. The spine or the corners might be slightly bumped; there may be minor edgewear or slight fading. For most books, these minor flaws are not a concern. After all, they are used books! When we list collectible books, however, we become even more fussy about the description and we make careful notes of every deficiency. If you need more information about the condition of a book, you can always call or email for assistance.

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What if I don't like the book? Can I send it back?
We do not send books on approval. We do our very best to provide detailed and accurate descriptions of our books so that our customers will know exactly what to expect. If our description of the book is inaccurate and you are dissatisfied, please call us to discuss the problem. We will make it right for you!

Is it safe to send my credit card number by email?
Our customers have not reported any problems with credit card transactions via email. Some customers send their credit card numbers in two separate emails. Others place their order by email, then phone or fax in their credit card number at a later time. We ask you to do whatever makes you the most comfortable.

What is your privacy policy?
At Burton Lysecki Books your privacy is important! The information we collect from you is necessary to process your order but it will be kept strictly confidential and will not be sold, rented, loaned, or otherwise disclosed to anyone. Furthermore, we use an industry standard firewall to safeguard this personal information. But please keep in mind, "absolute security" does not exist on the Internet.

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Are all your books listed on the Internet?
No. Burton Lysecki Books has 100,000 books in stock, 21,000 of which are listed on the Internet. We try to list about 180 books a week but even at that rate, and with new arrivals daily, we are unlikely to catalog all our books! Our store is full of interesting books. If you can't find a book in our catalogs, it doesn't mean we don't have it. Call us!